Product wrap from Xerocon Sydney 2023


We simply kicked off day one in all Xerocon the vibe and the environment in Sydney is incredible!

Our management crew — together with new Chief Product Officer, Diya Jolly — shared the newest enhancements to our platform that may assist accountants and bookkeepers develop their apply, assist their shoppers succeed, and get essentially the most out of Xero. These embrace a number of AI-powered product options and experiments that may assist you to work smarter and extra effectively.

We additionally demonstrated how we’re tackling widespread ache factors like managing money circulation and payroll, to offer you useful time again to give attention to different enterprise priorities. When you weren’t in a position to attend Xerocon Sydney, right here’s a recap of the enhancements we introduced immediately.

Saving time for small companies with predictive AI

We’re supercharging Xero with a number of new AI-powered options. Brief-term money circulation in Xero Analytics Plus now consists of predictions for recurring bill and invoice funds, giving small companies a clearer image of their potential future money circulation. Companies can select to incorporate future bill and invoice funds, collectively or individually, inside their money circulation forecast.

Within the coming months, we’ll even be enhancing the way in which we use AI in financial institution reconciliation, to populate new contacts that aren’t already in your shoppers’ contact lists. It will cut back handbook information entry and implies that for shoppers new to Xero, financial institution reconciliation is made simpler on day one.

screenshot showing new bank reconciliation contacts suggestions powered by AI

Experimenting with generative AI to enhance buyer assist

AI already powers a variety of merchandise throughout Xero. Past Analytics Plus and financial institution reconciliation, it’s additionally embedded in Hubdoc (with doc seize and information entry), Xero Bills and Xero Go. Collectively, our merchandise are already saving clients an enormous period of time every year.

We’ve been following the current explosion of curiosity and growth in generative AI, which has revolutionised the power of AI techniques to create content material. At Xerocon, we introduced that we’re conducting two experiments in Xero utilizing generative AI.

Xero Central is already powered by an AI software that serves up essentially the most related content material to your search question. However we’re about to pilot a big language mannequin — just like the one ChatGPT makes use of — to floor one of the best reply from throughout all of our content material in Xero Central. It will assist us provide the solutions you want on your shoppers sooner.

Xero Central example of new generative AI tool that helps with finding support content

We’re additionally experimenting with an AI assistant to assist small companies arrange their Xero organisation throughout the onboarding course of. This AI assistant will draw on Xero Central articles, offering related solutions and data to key questions, and guiding them on full duties.

We’re excited to see how these experiments with generative AI can proceed to assist us enhance the lives of our small enterprise clients and their advisors.

Planday’s award interpretation software now obtainable to hospitality sector

Planday’s award interpretation software can already be utilized by companies paying workers inside the retail and clerks awards, enhancing their confidence in relation to managing payroll and rostering necessities.

We introduced immediately that Planday has expanded its award interpretation software, serving to Australian small companies who’re paying workers underneath the three hospitality trendy awards — hospitality, restaurant and quick meals.

When Planday is linked to Xero Payroll, it provides companies a real-time view of most labour prices in comparison with projected income, with each day forecasts and analytics. It additionally makes it simpler for small companies to handle workers shifts and talk with groups.

A extra seamless apply workflow for advisors

At Xerocon, we defined how we’re working to combine all of our apply instruments into one linked expertise inside Xero. Our imaginative and prescient is that sooner or later, Xero Follow Supervisor (XPM), Xero HQ and Xero Tax might be seamlessly linked, with no duplicates or double dealing with.

Connecting your apply instruments will offer you the muse to be extra environment friendly — you’ll have one consumer record, one workers record and one set of consumer permissions — multi functional place. It will actually streamline your workflows — and provide you with confidence that your information is correct and your groups are all working from the identical info, it doesn’t matter what apply software they’re utilizing.

The primary stage of this journey is to offer you a single supply of fact on your consumer data. New practices and people who solely use Xero HQ can now entry a single consumer report throughout their apply instruments. As quickly as your apply prompts XPM or Xero Tax, you’ll have all of your consumer data in there immediately.

For present practices utilizing XPM, Xero HQ and Xero Tax, we’ll begin transitioning you to a single consumer report quickly. The best way you do that will depend upon the complexity of your apply data, however we’ll offer you the assist of a reconciliation software if wanted in addition to detailed directions on make the transition.

A brand new bill funds expertise in Xero

We’re partnering with Stripe to create an embedded bill funds expertise in Xero. Stripe clients utilizing Xero will be capable to entry this embedded expertise later this yr. The brand new expertise will assist small companies handle extra of their funds immediately in Xero, in addition to view fee transaction particulars and difficulty refunds to clients inside Xero.

Our partnership with Stripe goes again a decade, and we’re constructing on this so as to add extra versatile fee choices for patrons — each in-person and on-line. It’s additionally a chance for us to proceed to hurry up funds — we all know that Xero clients who settle for Stripe funds on Xero on-line invoices receives a commission as much as twice as quick than those that don’t.

Day one is pumping, and there’s nonetheless extra to see

It’s been an enormous day to this point at Xerocon Sydney 2023, and we’re actually enthusiastic about the way in which we’re persevering with to reinforce our merchandise — specializing in the areas we all know are most essential to you.

It’s nice to see so many accountants and bookkeepers from throughout the APAC area, and take heed to your suggestions on our merchandise. However there’s loads extra in retailer for immediately and day two — take pleasure in the remainder of Xerocon!


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