Utilizing Roles to Construct a Work Queue


What’s new:

Create customized roles to assist handle group assignments. Use these roles to populate a shopper document template for straightforward shopper creation. Or use the roles on a shopper document, activity, subtask, or activity template.

Why it issues:

Roles offer you the last word flexibility with regards to work administration. You may have a piece queue (saved activity filter view) the place customers assigned to a task can view an inventory of duties and simply work on the following merchandise in line.

Roles additionally makes it simpler to handle work when a group member leaves the agency or modifications roles. Work will nonetheless be assigned to a task irrespective of how the function assignments change. Customers will be added to or faraway from a task with out operating the chance of a activity getting misplaced as a result of the project is predicated on a task and never a person consumer. This implies anybody assigned to the function can discover the work, work received’t get misplaced when somebody leaves, and no handbook efforts wanted to reassign work from particular person to particular person.

The place to search out it: 

Roles is part of Cover Professional. To assign roles on duties, subtasks, and activity templates, customers will want Workflow Professional.

Get began:

Click on right here to study extra about learn how to create roles, learn how to apply roles to duties, and learn how to use roles in templates.


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