Kino Servín on the roles that led him to his present work, his love of languages, and the way he appears like he could be his genuine self at HealthSherpa


HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are crucial to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and progress. On this put up, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.


Prior to now I labored for a grassroots group that linked Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Reasonably priced Care Act (ACA) and serving to folks make higher choices about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present shopper help – solely this time, in a nationwide setting.

I come from a predominantly Latino neighborhood; a number of of us locally don’t communicate English or have entry to assets in regards to the ACA. HealthSherpa actually makes a distinction for these communities.


Most significantly, it permits me to be my most genuine self. I’ve an image of my accomplice & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I discuss to folks right here who’re all for studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely all for desirous to know extra about me and my life. It’s this sort of tradition that has made me really feel extra comfy right here than I’ve in another job.


I’m developing on three years at HealthSherpa and we’re about to enter what shall be my third Open Enrollment Interval (OEP). I’ve achieved lots of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers work out what information they want with a view to excel of their work.

Total, I’m most pleased with having helped develop a powerful information base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve achieved right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”


  • Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it will possibly really feel daunting, particularly in an interview, to return out of your shell. However that’s essential to standing out.
  • When you’re right here, I’d strongly suggest you embrace the unknown. You might need a baseline concept of what the ACA is, however as you dive deeper, there’ll at all times be some factor of the ACA that you just’ll encounter, and also you received’t acknowledge or perceive it immediately. These are alternatives to study one thing new, and your staff will enable you determine it out. It’s crucial to help one another in our work, in order that we are able to additional deepen our information base.


I really like working towards languages and translating for folk in several methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language expertise. For me, studying languages is about attending to know folks and their environments. It’s a ability, nevertheless it’s additionally a technique to study extra in regards to the world.

I’m bilingual in Spanish and English and in addition realized Japanese as a baby. Later in life, I studied French and German as properly. I really feel like I can’t fairly name myself a polyglot, however at residence there are phrases, phrases, and complete sentences in Japanese or Spanish though we primarily communicate English- it’s a little bit of a whirlwind.


Need to work with Kino and the remainder of our phenomenal staff? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!


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